Terms of Service
Last updated: January 24, 2026
These Terms of Service ("Terms") govern your engagement with Launchpad Mobile ("we", "us", or "our") for the provision of immersive technology services, including but not limited to VR training simulators, 3D visualizations, custom application development, motion capture integration, and technical support.
By submitting a project inquiry, signing a Statement of Work (SOW), or otherwise engaging our services, you ("Client") agree to be bound by these Terms. If you do not agree, please do not proceed with any engagement.
1. Scope of Services
All services are defined in a mutually agreed-upon Statement of Work (SOW), proposal, or written agreement. The SOW will include project scope, deliverables, timeline, payment terms, and acceptance criteria. These Terms supplement and form part of that agreement.
2. Client Responsibilities
The Client agrees to:
- Provide timely feedback, assets, and approvals as required;
- Designate a single point of contact for project coordination;
- Ensure all provided materials (logos, data, 3D models, etc.) are legally cleared for use;
- Maintain compatible hardware/software environments as specified in the SOW.
3. Intellectual Property
Unless otherwise stated in the SOW:
- All pre-existing IP owned by either party remains their sole property;
- Final deliverables (source code, 3D models, applications) are transferred to the Client upon full payment;
- Launchpad Mobile retains the right to display completed work in its portfolio, case studies, and marketing materials.
4. Payment Terms
Payment is due as outlined in the SOW—typically via milestone-based invoicing. Late payments incur a fee of 1.5% per month. Work may be paused or terminated if payment is overdue by more than 15 days.
5. Warranties and Limitations
We warrant that services will be performed with reasonable skill and care. However, we do not guarantee:
- Uninterrupted or error-free operation of deliverables;
- Compatibility with third-party systems not specified in the SOW;
- Specific business outcomes resulting from the use of our solutions.
Our total liability under any claim related to this agreement is limited to the total fees paid by the Client for the relevant project.
6. Confidentiality
Both parties agree to keep confidential all non-public information received during the engagement. This obligation survives termination for a period of two (2) years.
7. Termination
Either party may terminate the agreement with 15 days’ written notice. Upon termination:
- Client pays for all completed work and incurred costs;
- We deliver all completed, paid-for deliverables;
- Unused prepaid amounts may be refunded at our discretion, minus work already performed.
8. Governing Law
These Terms are governed by the laws of the State of Kentucky, USA. Any disputes will be resolved in the courts of Hardin County, Kentucky.
9. Entire Agreement
These Terms, together with any signed SOW, constitute the entire agreement between the parties and supersede all prior discussions or representations.
10. Contact Us
For questions about these Terms or to request a signed copy of your agreement, please contact us:
Launchpad Mobile
1781 Kitty Hawk Dr
Elizabethtown, KY 42701
United States
Email: hello@launchpadmobile.com
Phone: +1 (719) 491-8172